Shipping Policy

We strive to provide fast and reliable shipping for all orders. Please review our shipping guidelines below:

• Order Eligibility: We only accept orders within South Africa.

• Processing Time: Orders are processed within 1-4 business days (excluding weekends and holidays) after payment confirmation.

• Delivery Time: Orders typically take 2-14 business days for delivery, depending on the destination.

• Delivery Schedule: Deliveries usually occur between 8 AM and 5 PM, Monday to Friday, but times may vary.

• Shipping Rates: Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. We reserve the right to adjust delivery costs as needed.

• Address Accuracy: Please ensure that your delivery address is correct and that someone is available to receive the package during delivery hours.

• Order Tracking: Once your order has been shipped, you will receive a tracking number via email to monitor your shipment’s progress.

• Lost or Delayed Shipments: If your order is lost or significantly delayed, please contact our support team at info@simplisticallysa.co.za for assistance.

Refunds Policy

Please see our refunds policy here.